Returns & Exchanges

Due to the intimate and hygienic nature of our products, all sales are final to ensure the safety and health of our customers. If you receive a damaged or incorrect item, please contact our support team within 14 days of delivery for a resolution.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a photo of the damaged or incorrect product.

• 2.
  Verification

  Our team will review your request within 48 hours to confirm the eligibility of your replacement or refund.

• 3.
  Return Authorization

  If approved, you will receive a Return Merchandise Authorization (RMA) number and specific shipping instructions.

• 4.
  Resolution

  Once processed, a replacement will be shipped to you at no cost, or a credit will be issued to your original payment method.